FAQs!

Our check in time is 4 pm for our lodging. If you are renting our barn event space, we will coordinate with you on a set time! If you are interested in purchasing an early check-in, please email us and we will let you know if it is available!

Check-out time is 10 am. If you are interested in a late checkout, please e-mail us and we will let you know if a checkout after 10 am is possible.

All of our properties are equipped with either a lock box with a key inside or an electronic keypad. Your personalized key code will be active starting at 4 pm, so check-ins after this time are easily accommodated!

All of our suites and cottages are fully furnished with all linens, bedding, pots, pans, dishes, and utensils provided for your convenience. We also provide a starter packet of paper products and toiletries that includes toilet tissue, paper towels, dishwasher soap, shampoo/conditioner, and bath soap. We provide some local coffee as well! These items are intended as "starter" items and will not be adequate for lengthy stays.

We suggest you bring along a few items to make your stay as enjoyable as possible. Since we only provide a starter packet of paper items we suggest you bring along an additional supply of toilet tissue, paper towels, shampoo/conditioner, lotion, and bath soap.

UrbanNashville Vacation Rentals will refund the deposit if the named renter notifies us in writing 30 days prior to the scheduled arrival date. If less than 30 days, there is no refund given.

We accept Visa, MasterCard, and Discover, and American Express (We do not accept personal checks or cash). At the time of booking, 25% is due. We will use the method of payment we have on file to collect the remaining balance.

The primary renter must be an adult age 21 or over. There must be at least one (1) adult age 21 or older in residence and on the premises at all times if children are present.

Monteagle, TN, is Central Daylight Time!

You can make a booking directly on this website by entering your dates and using the "Search Rentals" feature from our home page OR you can call our office at 931-201-9475 and our team will be glad to help you. Keep in mind, we do not allow Saturday arrival or departures and we only book 6 months in advance.

Your dates may appear as unavailable because it's beyond our booking window of 6 months, you've selected a Saturday as your arrival date, or lastly, we may be sold out! Our peak season is from March all the way through October and we book up fast! You can always call our team to confirm availability.

We implement a variety of security measures to maintain the safety of your personal information when you place an order. We offer the use of a secure server. All supplied sensitive/credit information is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our Payment gateway providers database. It will only be accessible by those authorized with special rights to such systems. They are required to keep the information confidential. After a transaction, your private information (credit cards, social security numbers, financials, etc.) will not be stored on our servers.

Yes! We do have a one time pet fee starting at $65 - inquire with our team and we can give you a quote.

Unfortunately, the post office & Amazon do not deliver to the property.

Our team is available 24/7. Our office hours are 9-5 M-S. If anything comes up outside of our normal business hours, give us a call at 931-201-9475. Make sure to press "0" to be patched to our on-call team. Emergencies will be handled ASAP. All other matters will be addressed the next business day.

We have a partnership with Big Foot Adventures! They will pick you up right outside of the gates at Bear Hollow. Just choose Bear Hollow as a pick up option when you book your shuttle online!